How to Register Mobile Number with UAN
Provident Fund

How to Register Mobile Number with UAN

4 Mins read

The Universal Account Number (UAN) is a very important component for employees registered under the Employees’ Provident Fund (EPF) scheme in India. It is a unique 12-digit number which is officially assigned by the Employees’ Provident Fund Organization to facilitate various online services, such as checking EPF balance, updating KYC details, transferring funds, withdrawing funds online and other like nature. Registering a mobile number with UAN is essential for receiving important notifications and accessing online services seamlessly.

In this article, we will deal and discuss, also provide a step-by-step guide on how to register a mobile number with UAN, its benefits, troubleshooting common issues, and additional FAQs to help employees navigate the process smoothly and other aspects which is uncovered.

Importance of Registering a Mobile Number with UAN

Registering a mobile number with UAN is vital for the following reasons:

  • Easy Access to EPFO Services: Employees need to ensure that their EPF balance, view passbooks, and claim settlements online are as per guidelines.
  • Secure Account Management: OTP authentication ensures the security of transactions and personal details.
  • Notifications and Alerts: Employees will receive SMS notifications for deposits, withdrawals, other account updates and other like nature details.
  • Online KYC Update: Employees can update their Aadhaar, PAN, bank details and other required details online through OTP verification.

Step-by-Step Guide to Register Mobile Number with UAN

Step 1: Check UAN Activation Status

Before registering your mobile number, ensure that your UAN is activated. If you have not yet activated your UAN, follow these steps:

  1. Visit the EPFO Member Portal: https://unifiedportal-mem.epfindia.gov.in/memberinterface/
  2. Click on “Activate UAN” under the “Important Links” section.
  3. Enter your UAN, Member ID, Aadhaar, PAN, and Mobile Number.
  4. Click on “Get Authorization PIN.”
  5. Enter the OTP which you have received on your registered number and click “Validate OTP.”
  6. Your UAN will get activated, and a password that will be sent to you on you registered mobile number.

Step 2: Logging into the UAN Member Portal

Once UAN is activated, log in to the portal to register or update your mobile number.

  1. Visit the EPFO UAN Member Portal: https://unifiedportal-mem.epfindia.gov.in/memberinterface/
  2. Enter your UAN and Password.
  3. Complete the CAPTCHA and click on “Sign in” to complete the process.

Step 3: Navigating to the Contact Details Section

  1. After logging in, you need to go to the Manage’ section on the top menu.
  2. Click on Contact Details.’

Step 4: Updating or Registering a Mobile Number

  1. Select the option ‘Change Mobile No.’
  2. Enter your New Mobile Number and confirm it.
  3. Click on ‘Get Authorization PIN’ to receive an OTP on the new mobile number.
  4. Enter the OTP in the provided field and then click ‘Submit’ to update your mobile number successfully.

How to Register Mobile Number if Forgotten UAN or Password?

If you do not remember your UAN or password, follow these steps:

Retrieve UAN

  1. Visit the UAN Member Portal.
  2. Click on ‘Know your UAN’.
  3. Enter your Aadhaar, PAN, or Member ID.
  4. Enter your mobile number linked to EPFO and click ‘Get OTP’.
  5. Enter the OTP which you have received on your mobile and click ‘Validate OTP’.
  6. Your UAN will be sent to your registered mobile number.

Reset Password

  1. Visit the UAN Member Portal.
  2. Click on ‘Forgot Password’ on the login page.
  3. Enter your UAN and Captcha.
  4. Click on ‘Verify’, and an OTP will be sent to your registered mobile number.
  5. Enter the OTP and reset your password.

Common Issues & Troubleshooting

  1. Mobile Number Already Linked to Another UAN
  • Contact your employer or EPFO Helpdesk to resolve duplicate UAN issues.
  • If multiple UANs exist, merge them using ‘One Employee – One EPF Account’ service.
  1. No OTP Received
  • Always ensure your mobile number is active and has network coverage.
  • Check if DND (Do Not Disturb) settings are blocking messages.
  • Try again after some time or contact EPFO customer support.
  1. Incorrect UAN or Mobile Number
  • Verify details entered on the EPFO portal.
  • Contact your HR department or EPFO regional office for corrections.
  1. Unable to Log into UAN Portal
  • Reset password using the Forgot Password option.
  • Ensure browser compatibility (Google Chrome or Mozilla Firefox recommended).
  • Clear browser cache and cookies and retry login.

Additional Security Measures for UAN Account

To prevent unauthorized access, follow these security tips:

  1. Keep Login Credentials Secure: Do not share your UAN password with anyone.
  2. Regularly Update Your Mobile Number: Ensure that your mobile number is always up to date to receive notifications as per the guidelines provided.
  3. Enable Two-Factor Authentication: If available, then activate all required additional security layers.
  4. Monitor EPF Transactions Regularly: Check your passbook frequently to detect any unauthorized activities.
  5. Beware of Phishing Attempts: Avoid clicking on suspicious links or sharing credentials via email or phone.

Benefits of Registering Mobile Number with UAN

  1. Access to EPF e-Passbook: Check your account balance and transactions easily.
  2. Seamless EPF Withdrawal & Transfer: Authenticate requests quickly via OTP.
  3. Instant UAN Activation & Password Reset: No need to visit EPFO offices.
  4. Receive SMS Notifications: Get the important alerts on deposits, withdrawals, updates or like nature details.
  5. Online KYC Update: Link Aadhaar, PAN, and Bank account hassle-free.

Conclusion

Registering a mobile number with UAN is a simple and easy yet essential step to ensure seamless access to EPFO services to get it properly. By following the above discussed steps, employees can effortlessly update their mobile numbers and enjoy uninterrupted online services without any unnecessary complexities. In case of any issues, employees can reach out to EPFO customer support or their employer for assistance. Keep your mobile number updated to ensure that you are receiving the important notifications, which makes it easier to manage your EPF account effectively.

Related Services

Frequently Asked Questions

1. Can I change my registered mobile number if I no longer have access to the old one?

Yes, you can easily change your registered mobile number through the UAN Member Portal by following the steps mentioned above. If you don’t have access to your old number, you may need to verify your identity using Aadhaar or contact the EPFO helpdesk.

2. How long does it take for the mobile number update to reflect in the UAN system?

Once you complete the update process and verify the OTP, the mobile number change is usually reflected immediately. However, in some cases, it may take up to 24 hours.

3. What should I do if I do not receive the OTP while updating my mobile number?

Ensure that your mobile number is active, has network coverage, and is not on the DND (Do Not Disturb) list. If the issue persists, then try it again later or contact customer support to get assistance.

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